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Shady Side Academy | Technology HelpDesk
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Ticket Details
Category
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Audio / Video - AV
Canvas - CANV
ClassLink - New App Request - CLReq
ClassLink - Problem - CLProb
Computer Hardware - COMP
Email Office365 - EMAIL
Google Apps - GOOG
Internet / Filtering - INT
Network / Wireless - NET
OUTSIDE REQUESTER - OUT
Parent - PAR
Phone (Desk/Classroom) - PHONE
Phone (Mobile) - CELLPH
Printer or Copier - POC
SSA Tech Ticket - TICKET
Setup Request - SETUP
Smartboard - SMA
Software - SOFT
Student - STU
User Account - Password Reset - ACCTPW
Veracross - VC
Website - WEB
iPad - IPAD
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